Pamela Samuels-Kater is Manager, Benefits, Customer Satisfaction at AutoZone, Inc., where she leads the company’s Benefits Customer Service Center of Excellence, Retirement and Financial Wellness programs. Her creativity and ability to easily engage and connect with people enterprise-wide has allowed her to implement many projects, programs and events successfully. Through her leadership, AutoZone provides a holistic approach to educating employees about the financial wellness tools and resources available to empower them to make life-style changes which may enhance their future well-being. Through a series of onsite seminars provided in partnership with Prudential Retirement and other vendor partners, Pamela is educating employees about how they can take charge of their personal finances – from budgeting to estate planning.
To ensure the success of these programs for the employees, Pamela took the programming to the next level by making financial management a family sport. She offers opportunities to include employees’ spouses and designed a special financial management workshop for employees’ children and teens.
Pamela has more than 20 years of Human Resources (HR) experience and has held various leadership roles. Areas of expertise include, but are not limited to, Benefits, Compensation, Training and Development, Change and Project Management.
Before joining AutoZone, Pamela led teams at International Paper, xpedx, a subsidiary of International Paper, Quantum Chemical Corporation and Book-of-the-Month Club, a subsidiary of Time, Inc.
Pamela holds a Bachelor of Arts in Humanities and Business from Pennsylvania State University.
She holds a variety of training certifications and continually works to maintain and develop her skills in the ever-changing world of Human Capital Management.
Originally from Pennsylvania, Pamela now calls Memphis, TN home. She has two daughters, and enjoys spending time with her family, reading and preserving precious memories by scrapbooking.