Lindsay Nelson currently serves as Manager, Client Insights for Great Place to Work®. She has nearly ten years’ experience working directly with Great Place to Work clients to understand and improve their workplace cultures. She leverages this experience in her current role to support world-class realization of client culture change by ensuring our broad base of client experiences are rapidly captured, quantified and shared internally and externally.

Lindsay brings a systems-based philosophy of consulting, helping organizations to align workplace culture with strategy and business purpose to strengthen culture and improve business performance. She has worked with clients in healthcare, technology, professional services, financial and hospitality among other industries, including many of the Best Companies.

For over two decades UP! Your Service Founder and Chairman Ron Kaufman has helped companies on every continent build a culture of uplifting service that delivers real business results year after year. Making transformation his mission, Ron is one of the world’s most sought-after educators, consultants, thought-leaders and customer service speakers on the topic of achieving superior service.

Any business can say the customer is king, and many spend a lot of time and money on incremental service improvement. But Ron understands the only reliable way for a company to achieve and maintain a competitive edge is to build a culture that empowers every employee to surprise and delight customers and colleagues every day with truly uplifting service.

Ron’s methodology includes a set of proven service principles, leadership rules, culture-building blocks and implementation roadmaps that apply effectively across all industries and cultures. This methodology is easily customized to suit the unique needs of each organization, including all departments and team members from leadership to frontline.

Ron is a regular columnist at Bloomberg Businessweek. He is the author of the New York Times bestseller Uplifting Service and 14 other books on service, business and inspiration. Ron has been featured in The Wall Street Journal, The New York Times, and USA Today.

The Houston Chronicle calls Robin Ryan “America’s top career expert.” Robin has offered advice on “Oprah,” “Dr Phil,” "CNN,"  "NBC Nightly News" and more than 1,500 other TV & radio shows. This popular speaker and bestselling author motivates people to enhance their skills, land new jobs, improve their professional lives and succeed in today’s workplace.
 
Robin’s high-energy speaking style, coupled with her informative and engaging message, has had her in front of over 1,200 audiences. She’s been a keynote speaker at numerous national and regional conferences, and is often in front of employee groups, association members, or seen on college campuses talking to alumni and students.
 
Robin Ryan is the best-selling author of seven books including:
Over 40 & You’re Hired!
60 Seconds & You’re Hired!
Winning Resumes
Winning Cover Letters
What to Do with the Rest of Your Life
Soaring on Your Strengths
What to Do with the Rest of Your Life
 
A licensed vocational counselor, Robin Ryan holds a Master’s Degree in Counseling and Education from Suffolk University and a Bachelor’s Degree in Sociology from Boston College. She is the former Director of Counseling Services at the University of Washington.

A visionary human resources leader with a record of building global teams and making a strategic HR contribution to the organisations, Inga has over 25 years of international experience and has worked in human resources and professional development for a variety of companies, from start-ups to multinationals, across a wide range of industries, with last fifteen years spent in professional services.

A truly global nomad, Inga lived and worked in Europe, Canada, Russia, the UK, Middle East, Asia, the Caribbean and is now based in New York.

Avalyn C. Langemeier, a Partner with Foster LLP's Houston office, graduated cum laude from Harvard University and the University of Texas at Austin Law School. She handles a wide variety of employment and compliance-based immigration matters. Her practice includes assisting public and private employers in the management of immigration processes for key personnel. Ms. Langemeier works closely with employers in the healthcare industry, academia and oil industry to prepare and file the necessary petitions and applications on behalf of physicians, nurses, allied health professionals, professors, researchers, administrators and professionals. She also works with religious workers. Ms. Langemeier assists in filing for work visas and for permanent residence based on PERM labor certification applications (basic, special and hybrid) and petitions based on extraordinary ability, being an outstanding researcher or professor or international manager, and national interest waiver petitions. She provides clients her expertise in connection with Form 1-9 audits, workforce compliance, J-1waivers, and H-1B site visits. Ms. Langemeier is a member of the State Bar of Texas, the State Bar of California, U.S. District Court for the Southern District of Texas, U.S. District Court for the Northern District of California, and the Court of Appeals for the Fifth and Ninth  Circuits. Ms. Langemeier is also a member of the American Immigration Lawyers Association, serves on the AILA Health Care Professionals Committee, and continues to serve and has served as liaison for the American Immigration Council's Creative Writing Contest for Fifth Graders for several years. She is an invited member of the International Who's Who of Corporate Immigration Lawyers and was nominated for Best Lawyer in Immigration Law. Ms. Langemeier is a frequent speaker on immigration matters, including having spoken at conferences hosted by the Texas State Bar, the AILA Texas Chapter and AILA National, the National Association of Foreign Student Advisors (NAFSA), and universities and healthcare organizations.

Steven is the human resources coordinator at the Health & Hospital Corporation of Marion County (Indianapolis, Indiana).  His experience includes all areas of human resources, with specific focus on compliance, employee relations and training and development.  He holds an MBA from Western Governors University and a bachelor’s degree in theatre from Indiana State University.  His experience ranges from human resources positions in healthcare and manufacturing companies to directing and producing theatrical productions.  Perhaps most surprisingly, the skills used to direct plays and musicals transfer very well to human resources.  Investigating and advising on employee matters and corralling actors are remarkably comparable – following policies or following scripts, doing them the right way builds an efficient workforce and gets a standing ovation!

Dave Ryan is the Director of Human Resources for Mel-O-Cream Donuts International in Springfield, IL. He has been in HR since it was Personnel. He is also an avid TChatter, and been known to participate in the event (however inappropriately) from restaurant restrooms, or the referees locker room at various ice rinks.

As a SHRM volunteer, Dave is the Director of Social Media, and Chief Blogger for the Illinois State Council of SHRM. On his blog site, HROfficial Dave talks about his role in HR and his role as USA Hockey Certified Referee.

Donna Rogers, instructor of management, graduated with a Masters of Education (MEd.) in Human Resources Development (HRD) from the University of Illinois Urbana-Champaign (UIUC) with honors. While studying at U of I she was initiated as a member of the International Honor Society in Education: Kappa Delta Pi and the Professional society of Vocational Education: Omicron Tau Theta. Her Human Resources career began in 1991 and ten years later she was certified as a Senior Professional in Human Resources (SPHR) from the Human Resources Certification Institute (HRCI) and has continued to recertify currently through February 2019. After being certified, she was professionally qualified to teach at the college level and joined the University of Illinois Springfield (UIS) as an adjunct faculty member in 2002. She continued teaching on an “as needed basis” at both UIS and Robert Morris College until 2008 when she joined the UIS College of Business and Management (CBM) full-time. There she serves as an instructor of Human Resources Management (HRM), Organizational Development (OD), Organizational Behavior (OB), and Strategic Human Resources Management. She teaches online, blended and face-to-face classes. She also mentors job seekers and has previously taught a Career Management (CM) course. Additionally, she “practices what she preaches” as the owner of Rogers HR Consulting which was founded in 2001 winning the 2008 Small Business Award of the Year for Home Based Business from the Greater Springfield Chamber of Commerce. In January 2008, HRCI awarded Rogers HR Consulting the designation of Pre-Approved Provider of HR recertification programs which was been reactivated through December of 2014. Additional professional awards include: Lifetime Achievement in HR Award and the HR Professional of the Year from the Central Illinois Chapter of SHRM (CIC-SHRM); 40-Under-40 Selectee for Springfield Business Journal; and Supervisor of the Year from Springfield Public Schools. Most recently she earned the new senior certified professional certification from the Society of Human Resources Management (SHRM) which is good through 2018.  She regularly delivers numerous presentations among professional groups and has guest lectured at Benedictine University/Springfield College in Illinois. She humbly serves her peers in the Human Resources profession as the Illinois State Council of the Society of Human Resources (ILSHRM) College Relations Director and is a Past North Central Region - Membership Advisory Committee Representative (NCR – MAC Rep) and Past Director for ILSHRM.  Finally, she proudly served our great country in the military for eight years retiring as a Ground Safety Inspector for the Illinois Air National Guard. Donna may be contacted online via Website-www.RogersHR.com, LinkedIn-http://www.linkedin.com/in/donnarogers, Twitter @HRWarrior, and she Blogs-http://www.donnarogershr.blogspot.com/ at HR Warrior via Donna Rogers HR google blogspot.

Morris Yankell brings 30 years of Human Resources and Information Systems experience and a Master's Degree in Human Resources to bear on all Talent Acquisition, HR Transformation, Merger and Acquisition and other projects. HRcomputes’ clients have ranged, in employee headcount, from 1,000 to 100,000+ and from the US and Latin America to Europe and the Far East. Prior to forming HRcomputes, Morris was Vice President of HR Application Development at an investment banking firm and an HR Generalist at a major university medical center.

J. Lenora Bresler, J.D., is a powerhouse of enthusiasm and insight.  In her presentations, you get plenty of substance along with a good helping of “fun.” Graduating from law school at age 20, she is an attorney, a certified senior human resource professional, a professional public speaker in the National Speakers Association, is a GSI, graduate of the Speakers Institute, and holds an advanced speaker certificate.  She operates Bresler Training, a corporate keynoting and training business.  Her specialties are leadership, motivation, change, and conflict resolution.  J. Lenora has given thousands of presentations and keynote addresses to every kind of audience imaginable and is known for her energetic and humorous speaking style.  She was the first executive director of the nationally-acclaimed Polk Works Workforce 2020 project, dedicated to educating employers in workforce trends.  In addition to teaching Law at the University of South Florida and all modules of the Human Resources Certification courses at Valencia Enterprises, J. Lenora was the long-time host of her own law and politics talk radio program for a Fox-affiliate radio station. She is a Bible teacher, formerly with her own religious radio program, an actress, and singer.  She co-authored the books Mission Possible with Steven Covey and Brian Tracy and the Best of the Best.  She is the editor of the motivational book Jump Starts by Tim Richardson.  Her newest book is Instant Insight.