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Concurrent Session
The ROI of Empathy: Why and How Your Leaders Can Harness Compassion for Strategic Advantage
In-Person and Virtual Monday 10/30/2023 02:15 PM - 03:15 PM   Add to calendar
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral) | Intended Audience: Intermediate (Fostering DEI)
Workplace Application:
Attendees will discover the business case for empathetic leadership and culture and how to strengthen their own empathy to achieve radical success. 

In-person session offerings are on a first-come, first-served basis. Seating is limited.

To view all event accessibility & accommodations details, visit here.

The workplace culture is not just changing: The future is NOW! Is your company stuck in the Dark Ages or are your leaders equipped to embrace change, attract and retain top talent, boost productivity and accelerate innovation? And how can you convince your execs this is worth the time and investment? In this session, we'll define empathetic leadership, debunk the common myths that hold us back, learn how empathy benefits the bottom line and fuels DEIB efforts, and discover actionable ways to strengthen empathy and create a thriving culture. Open your eyes to the value of empathetic leadership, how to achieve it, and how to convince everyone to embrace change and gain competitive advantage.

Learning Objectives:

  • Discover what empathy is - and what it is NOT - and debunk common myths about empathy at work.
  • Learn why empathy is the missing piece that fuels DEIB efforts, including bridging generational divides.
  • Discover actionable ways to strengthen empathy, communicate with clarity, and actively listen, as soon as you get back to work (and home!).
  • Practice skills to motivate and align with all team members, regardless of background, culture, or experience.
  • Align your personal values with your leadership style to reduce stress, burnout, and inauthenticity.

If a speaker has provided session materials, please see below or visit

All virtual sessions inherently run the risk of audio or visual issues due to factors out of our control. If any technical difficulties arise, we appreciate your patience and understanding as we work diligently to resolve it. All virtual sessions, unless marked as "LIVE ONLY" or "VIRTUAL LIVE ONLY", are recorded and will be available to view on demand until December 1, 2023.

Maria Ross Photo
Maria Ross, Empathy Advocate, Speaker, Author, Strategist,
Red Slice LLC