Sessions
Mega Session
I Think I Know What I Think You Said: How to Avoid Misunderstandings and Get Your Message Across
393-396
Monday 06/19/2017 04:00 PM - 05:15 PM
1.25 SHRM PDCs
| Competencies: Relationship Management, Communication
| Intended Audience: Mid-Level
Workplace Application:
You will learn how to increase understanding and reduce conflict by using the preferred language patterns of each person with whom you communicate.
You will discover your natural representational system (how you absorb and retain information), how memories are formed, and how to use this insight to communicate with people individually and in groups in powerful ways that will make sure that messages are understood and remembered. Learn how to instantly adapt the words you are using to speak in the personal mental and emotional language that is easiest and most natural for each person you meet. By the end of this session you will be able to:
- Get better results from every interaction by instantly identifying and adapting to the natural representational system of each person.
- Create support for your ideas and programs by delivering powerful presentations that will speak directly to each person in the audience.
- Build rapport by using words that deliver your message in a way that lets the listener know that you understand them.
- Smooth and improve business and personal relationships by using the word patterns preferred by your listener.
- Understand your own natural representational system and use it to your advantage.
