Sessions
Preconference Workshop
#809 | Adaptability: How to Talk so that People Will Listen
Additional Fee & Registration Required
Sunday 06/18/2017 08:00 AM - 12:00 PM
4.00 SHRM PDCs
| Competencies: Relationship Management, Communication
| Intended Audience: Senior-Level
Workplace Application:
This workshop will allow you to practice behavioral adaptability for better communication—no matter who or what kind of situation you are dealing with.
Most of us never figure people out. Once you understand and master behavioral adaptability, you will be able to build bridges to all kinds of people in any business or personal situation. This interactive workshop will show you how to practice behavioral adaptability and become a master communicator. You will learn:
- How to spot the behavioral signals that help you “read” your team and other people and accurately determine how they would like you to treat them.
- How to find out what makes people tick—their strengths and struggles, likes and dislikes, etc.
- How to practice behavioral adaptability and how to change your strategy and/or approach based on the situation or the person.
