Sessions

The manager-employee conversation is used for planning, guiding and following up on an employee's work. Unfortunately, many management conversations—including delegation, problem-solving and feedback—leave both the manager and the employee disappointed, uncertain about what to expect next and even discouraged. The biggest impact you can have on performance is to guide these conversations to a successful outcome. This workshop will offer practical tools to do just that. In this session you will:

•        Increase your ability to define and set expectations for success.

•        Learn to communicate in a way that builds mutual understanding and agreement. 

•        Learn to coach others through a problem-solving process that increases their ability to take on greater responsibility.

•        Identify ways to delegate responsibilities in a way that boosts the likelihood of execution.

•        Build self-awareness around your strengths and areas for improvement to make you a more effective leader.