Sessions

You won’t find the answer to the performance management conundrum in The New York Times, in The Wall Street Journal, or even in Harvard Business Review. You will find it in your own organization, its strategy, its leadership, its culture, and its people. In this session, Bill Thomas, who has worked with dozens of organizations in various stages of their performance management journey, will present the wide range of changes he has seen and helped implement. Hear about the unique business and cultural factors that drove their respective changes, as well as some of their lessons learned. You will learn about a proven framework for determining what needs to change, and options to consider, in your own organization. Specific areas this session will cover include:

• The five most common performance management trends taking shape across the country – and the key factors that are driving organizations to consider transforming their performance management approaches.
• An overview of the myriad techniques and tactics being used or tested – ranging from the really radical to the more practical – and seeing what’s really happening despite what the headlines say.
• Eliminating something that’s unpopular is easy…replacing it with something that is embraced but effective is hard. We will discuss the lessons learned and key trade-offs made by specific organizations trying to make this shift.
• Six critical success factors you can use to assess your own performance management process (PMP) and evolve to a more user-friendly, effective and value-adding PMP.