Sessions
Seating Instructions: Seating is first-come, first-served. Reserved seating options are available for accessibility and accommodations. For detailed accessibility information, visit INFO > FAQs in the app.
We're told to advocate for equity, diversity and inclusion. We're asked to advocate for ourselves and each other. But no one has ever taught us HOW to advocate. That changes today.
Heather Hansen spent 20 years advocating for her clients in the courtroom. She combines that experience with her psychology degree, her certification in conflict resolution and her time as a TV host to create specific tools to teach anyone how to advocate. Heather has shared these tools at Harvard, Stanford, Google, LVMH, the American Medical Assocation and has appeared on TV shows like The Today Show, Dr Phil, and Dr Oz. Now she will share the tools of an advocate with you.
You'll learn that nothing happens until someone believes, and an advocate knows how to build belief, You'll leave able to use the 3 Es of an advocate-Energy, Empathy and Evidence-to build belief, advocate for yourself and each other and collect your wins.
Direct Link to Session Materials: If the speaker provides session materials, you can access them via the app, web format or at https://presentations.shrm.org/.
Live Streaming and Recording: Unless marked 'in person only,' all sessions are live-streamed on the app or web format and available for replay 30 days after the event.
Acknowledgment of Technical Issues: While rare, technical issues may occur during sessions. We appreciate your patience as we quickly address them.
Accessibility & Accommodations Information: For detailed accessibility & accommodations information, visit INFO > FAQs in the app.