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Spotlight Stage
The Empathy Advantage: Building Success in Today’s Competitive Talent Market
Spotlight Stage
In-Person Tuesday 10/31/2023 12:00 PM - 12:20 PM   Add to calendar
Competencies: Business (Behavioral), Interpersonal (Behavioral), Leadership (Behavioral), Organization (Technical) | Intended Audience: Beginner (Committing to I&D), Intermediate (Fostering I&D)
Workplace Application:
Discover why empathy matters and how to measure and embed it in your organization.  

In-person session offerings are on a first-come, first-served basis. Seating is limited.

To view all event accessibility & accommodations details, visit here.

In today’s challenging talent market, finding an edge is important. Focusing on empathy could the secret weapon. As workers increasingly prioritize empathy, it has become an indispensable element of a thriving organizational culture. Fostering empathy is not just a nice-to-have; it is an absolute necessity for a healthy workplace. SHRM launched a survey in 2022 to delve into the levels of empathy within organizations and its profound impact. The results are undeniable – the more empathetic the organization, the better the organization performs.
Join us to hear more about the empathy survey and what you can do at your organization to focus on empathy.

Learning Objectives:

  • Discover the tool used to measure empathy in the organization, the Empathy IQ.
  • Explore the eye-opening findings of the survey and gain a deeper understanding of what they teach us about the importance of empathy in the workplace.
  • Acquire practical strategy and guidance on how to embed empathy, formally and informally, in your organization.

If a speaker has provided session materials, please see below or visit

Kristen Howe Photo
Kristen Howe, Vice President Enterprise Products,