INCLUSION 2023 has sold out! Get notified when registration opens for INCLUSION 2024. Access the web format of INCLUSION 2023 here.


Concurrent Session
Breaking Down the Numbers: The Cost of the Closet (The Business Case for LGBTQplus Inclusion)
Oglethorpe Auditorium
In-Person and Virtual Tuesday 10/31/2023 07:30 AM - 08:30 AM   Add to calendar
Competencies: Business (Behavioral), People (Technical), Workplace (Technical) | Intended Audience: Advanced (Elevating DEI), Intermediate (Fostering DEI)
Workplace Application:
Attendees will come away with a better understanding of how NOT providing inclusive spaces for LGBTQ+ can be costing them significantly. 

In-person session offerings are on a first-come, first-served basis. Seating is limited.

To view all event accessibility & accommodations details, visit here.

How much does it cost you not to be inclusive of LGBTQ+ people? Organizations rarely consider how much it actually costs them when they don't create inclusive spaces for LGBTQ+ folks. But the price tag can be quite hefty. There's the cost of lower levels of engagement. The cost of higher voluntary turnover. The cost of recruitment. The cost of decreased innovation. And so many other potential business impacts. But how do you calculate the cost? What are the considerations you should think about when trying to quantify the price you're paying for a lack of focus on LGBTQ+ inclusion?  This presentation is an engaging and thought-provoking look at the hard numbers of how much organizations are wasting by not putting specific focus on inclusion of LGBTQ+ people. Based on his best-selling book, Michael uses data and research to prove the business case for why organizations should be paying particular attention to their LGBTQ+ people.

Learning Objectives:

  • The potential cost of inaction.
  • Areas organizations should be paying attention to as it relates to LGBTQ+ people, their engagement and their loyalty - internally and externally.
  • Ideas for measuring the return on investment of LGBTQ+ inclusion.

If a speaker has provided session materials, please see below or visit

All virtual sessions inherently run the risk of audio or visual issues due to factors out of our control. If any technical difficulties arise, we appreciate your patience and understanding as we work diligently to resolve it. All virtual sessions, unless marked as "LIVE ONLY" or "VIRTUAL LIVE ONLY", are recorded and will be available to view on demand until December 1, 2023.

Michael Bach Photo
Michael Bach, CEO,
Future of IDEA, LLC