Sessions

Incivility in the workplace continues to increase and has an overwhelming negative impact on productivity and profits. Since SHRM released the Civility Index in early 2024, acts of incivility have continued to escalate. 76% of US workers stated they have personally experienced or witnessed acts of incivility over the past month. Acts of incivility are costing businesses a loss of productivity of more than $2.7 billion dollars PER DAY (and increase of an average of 600m per day from Q3 2024). This is just not acceptable. As HR & business leaders, it is essential to act now! Join SHRM’s I&D Council to learn how to utilize the SHRM Civility Toolkit in creating a culture of civility, inclusion, and belonging at your organization.

Learning Outcome 1: Learn about using the SHRM Civility Toolkit which will help you understand the causes of incivility, how to address, gain management buy-in, and develop a plan to become a culture of civility, inclusion, and belonging.

Learning Outcome 3: Through interactive and group discussions, test the application of the Civility Toolkit practices with other attendees. This will help you gain confidence when taking the Toolkit back to your organization.

Learning Outcome 2: Make civility, inclusion, and belonging an organizational wide priority.