Sessions

Seating Instructions: Seating is first-come, first-served. Reserved seating options are available for accessibility and accommodations. For detailed accessibility information, visit INFO > FAQs in the app.

When it comes to mental health and wellness this is a required skill for all of us! Have you ever had a conversation with someone that made you so mad? You just wanted to scream, throw something or just burst into tears? Well, you are not alone! And this is the program for you! In this dynamic, high energy, and highly interactive program the audience will learn what emotional intelligence is really all about. Where do those pesky emotions come from? What is the process to manage them effectively? And how do you deal with all those other people that just drive you crazy?  Researchers and business experts agree that people with high emotional intelligence are consistently the top performers in their organizations. They're more resilient and flexible when things get tough and are held in the highest regard by their bosses, peers, co-workers, and others. Julie will share why emotional intelligence is far more than just a handy set of 'people skills,' and why many executives feel it's the one skill you must have to be successful in today's workplace! Learn real world skills to manage your emotions, deal with other people's emotions and never lose your cool again!

Learning Objectives: A clear understanding of what the emotional process is and how to manage it.The skills to handle others' emotions so they can resolve issues rather  than escalate them.A new understanding of what emotional intelligence is, the four key components  involved, where they have the power to make changes, and how to let it go!


Direct Link to Session Materials: If the speaker provides session materials, you can access them via the app, web format or at https://presentations.shrm.org/.

Live Streaming and Recording: Unless marked 'in person only,' all sessions are live-streamed on the app or web format and available for replay 30 days after the event.

Acknowledgment of Technical Issues: While rare, technical issues may occur during sessions. We appreciate your patience as we quickly address them.

Accessibility & Accommodations Information: For detailed accessibility & accommodations information, visit INFO > FAQs in the app.