Sessions

Oscar Munoz takes you behind the scenes of United Airlines' extraordinary turnaround journey.  This story offers powerful lessons for uniting diverse, global teams around a shared vision and values, as well as the importance of effective communication and empathetic leadership. 

In-person session offerings are on a first-come, first-served basis.

To view all event accessibility & accommodations details visit here.

If a speaker has provided session materials, please visit https://presentations.shrm.org

All virtual sessions inherently run the risk of audio or visual issues due to factors out of our control. If any technical difficulties arise, we appreciate your patience and understanding as we work diligently to resolve it. Most virtual sessions are recorded and will be available to view on demand until Monday, August 14 at 8:00 AM PT.