Speaker
Adam Feigenbaum
chief customer officer
iCIMS
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Adam Feigenbaum is the Chief Customer Officer for iCIMS, leading a team responsible for delivering a superior customer experience. Feigenbaum joined iCIMS shortly after it was founded and helped build the company into the world’s leading best-of-breed talent acquisition software provider with 4,000 clients, $200 million in 2017 annual recurring revenue, and generating double-digit growth each of the past five years.
In this role, Feigenbaum ensures internal operations are optimized to create an unparalleled customer experience for iCIMS’ customers by overseeing the integration of sales and customer service delivery strategies into iCIMS’ global operations. Previously, he served as iCIMS’ Director of Sales from 2003-2009. Through that role and then eventually as Chief Customer Officer, he has worked to integrate and align the voice of the customer into every step of the iCIMS experience. As a lifelong New Jersey native, Feigenbaum proudly holds a BS in Business Management from Rutgers University.