Sessions

Spotlight Session
Café Civility Session: Turning Conflict into Opportunity
Café Civility (Booth 211), INCLUSION Marketplace, Aurora Exhibit Hall 1-2 - Level 2
In-Person Wednesday 11/06/2024 10:10 AM - 10:25 AM   Add to calendar

Seating Instructions: Seating is first-come, first-served. Reserved seating options are available for accessibility and accommodations. For detailed accessibility information, visit INFO > FAQs in the app.

How are you currently navigating conflicts at work? Join SHRM civility content partner, Inclusivv to hear how conflict can create innovation, identify common triggers of escalated conflict, and gain effective conflict resolution techniques. The session is located in Café Civility in the INCLUSION Marketplace.

Outcome objectives: 

  • Learn how to turn workplace conflicts into chances for growth.
  • Understand the role of trust and emotional intelligence in resolving disagreements.
  • Recognize what high vs. low psychological safety looks like in teams.
  • Get tips on managing conflict, de-escalating situations, and disagreeing respectfully.

 

Direct Link to Session Materials: If the speaker provides session materials, you can access them via the app, web format or at https://presentations.shrm.org/.

Accessibility & Accommodations Information: For detailed accessibility & accommodations information, visit INFO > FAQs in the app.

Jenn Graham Photo
Presenter:
Jenn Graham, CEO,
Inclusivv