Sessions

This session explores the impact of the small annoying things that people do that when asked about the appropriateness of a comment, joke or look, for example, saying “that was nothing.” The more those “nothings” are given, the more difficult it becomes to create an atmosphere of respect and effectiveness. We will explore the impact of micro inequities on discretionary effort, envision a society in which micro inequities do not exist and, finally, identify personal actions to address these micro inequities. Plus you will learn the simple rules you can follow to protect your organization from being sued.