Sessions
Concurrent Session
Effective Communication and Professional Acumen
Convention Center 143
Tuesday 06/21/2016 10:45 AM - 12:00 PM
1.25 SHRM PDCs, 1.25 This has been submitted and is pending approval from HRCI
| Competencies: Leadership & Navigation, Communication
| Intended Audience: Mid-Level
Workplace Application:
Learn how to effectively communicate, especially when functioning as a facilitator or leader.
You are looked at as examples of workplace integrity. Leading with your assertive voice allows you to be clear and concise across diverse audiences while maintaining a professional tone. You will learn how to balance your personal appeals and better understand how to structure a message that best suits your communication style. Step-by-step methods for dealing with intense conversations and correcting broken relationships will also be discussed. This session will show you how to:
- Communicate in your most effective assertive tone.
- Best frame/outline and deliver a message for an intended audience.
- Apply professional responses that are free from excuses and other disconfirming messages.
- Set healthy boundaries, deliver bad news, say “no”, foster accountability and manage another's expression of anger.
