Sessions

Front-line managers are the first line of defense for a company that wants to minimize exposure to costly litigation and government investigations. They are the first to field complaints, the first to investigate incidents and the first responders to workplace tragedies. Yet they often receive very little training on how to handle those critical duties. You will learn why and how you should give your managers annual training on their role as agents of the company, which employment laws apply to them, how to handle complaints of discrimination and harassment, how to manage leave under various federal laws, how to comply with wage payment laws, best practices for hiring and firing, and key strategies for minimizing legal exposure. This workshop will cover:

•        Best practices in HR. You will learn how to groom managers to understand their role as agents of the company, making them an
          effective extension of the HR function on the floor of your workplace.

•        Communication strategies. You will learn how to train managers to communicate with employees in positive ways.

•        Legal compliance. You will learn how to use the front-line management team effectively, as tools for your company's
          compliance strategies.