Engagement Styles: The Secret to Communicating Up, Down and Across

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Concurrent Session
Engagement Styles: The Secret to Communicating Up, Down and Across
10/04/2017 02:45 PM - 04:15 PM |
Location: Kierland Ballroom 1AB
1.50 SHRM PDCs
| Competencies: Leadership & Navigation
Workplace Application:
This session will teach you how to listen better and how to communicate more clearly and effectively with your co-workers. 

Repeated from Tuesday at 10:15 a.m.

Effective communication is about more than disseminating information. It’s about crafting messages with purpose, creating alignment in all directions, and getting others—both inside and outside your organization—to buy into a shared vision. This task is increasingly difficult in an age where technology and social media promulgate information but constrain creative brainstorming and the formation of deep connections. The best leaders know that relationships aren’t built by websites and soundbites.This session will help you learn how to:

  • Discover your communication style and adapt it to different situations.
  • Identify communication roadblocks and navigate them.
  • Use positive perception through visual, vocal and verbal cues.
  • Identify strategies for communicating up, down and across all levels of your organization.
  • Enhance your listening skills to ensure that you are communicating effectively.


Carita Ducre Photo
Carita Ducre, managing partner, Insight Strategies