Keynote Speakers

Johnny C. Taylor, Jr., SHRM-SCP, President and CEO, SHRM
Thursday, November 15 3:15 P.M. – 4:30 P.M. EST

Kick off your Volunteer Leaders’ Summit by attending the SHRM Annual Business Meeting. In this session SHRM President and CEO Johnny C. Taylor, Jr., SHRM-SCP will deliver his inaugural State of the Society address where he will challenge the HR profession to become a force for positive social change in the world.

Jennifer Lee, director of Learning and Development, JB Training Solutions
Friday, November 16 8:30 A.M. – 10:00 A.M. EST

Managing Through Change: 4 Steps to Guide You Through Turbulence

Workplace Application: This session provides insight on the four steps to managing turbulence and successfully navigating change in your state council, chapter as well as in your organization.

Change is not easy. When you transform the way you do business, there is a rollercoaster of emotions and reactions and not that many smiley face emojis. Even when the change is needed, the transition can be difficult, frustrating and even immobilizing if it isn't handled properly. As a leader, how do you manage the stages of change and share a clear vision of hope and certainty? How do you lead your team forward confidently and assertively and keep morale high along the way? In this dynamic, information-packed keynote loaded with real-life examples, we give you the tools you need to lead change successfully. Arm yourselves with coaching tips and insights on how to impact the four stages of change and move both your volunteers and your employees along the continuum: past shock and denial and on to exploration and commitment.

Learning Objectives:

  • Recognize the stages of change and manage the situation purposefully.
  • Learn how to encourage and provide constant and open communication to build trust.
  • Understand how to best lead during the different waves of change.
  • Identify tools to overcome resistance and manage difficult situations effectively and directly.
  • Learn best practices to communicate with power and poise to instill hope and confidence and champion a "we're in this together" attitude.
Marc A. Howze, Senior Vice President and Chief Administrative Officer, Deere & Company
Betty Thompson, Chief People Officer, Booz Allen Hamilton
Hollie Delaney, Head of People Operations, Zappos.com
Friday, November 16 12:00 P.M. – 1:45 P.M. EST

In this livestreamed session, SHRM’s CEO Johnny C. Taylor, Jr., will lead three top executives in a panel discussion of hot topics affecting the world of work—ranging from organizational culture change to the skills gap, sexual harassment and immigration. This event will extend the conversation on workplace topics and provide thought leadership to attendees on workplace issues.

Roy Spence, Cofounder & Chairman, GSD&M/Cofounder & CEO, The Purpose Institute
Saturday, November 17 11:00 A.M. – 12:15 P.M. EST

The Power of Purpose in Life and in Business

Roy Spence got lucky and got on the road to Purpose early in his life -- although he did not know it at the time. His older sister, Susan Spence, was born with a severe birth defect called Spina Bifida and she never walked. So, he would push her to school every day and around town on the weekends. When she passed away he was in her bed and that is when he had his first Purpose epiphany. All those years he thought he was pushing her, she was actually pushing him. 

Life: When you have Purpose in your personal life you have both an anchor of great strength in the tough times and a mighty North Star to catch the trade winds in the good times. George Bernard Shaw said it the best “This is the true joy in life, the being used for a purpose recognized by yourself as a mighty one… being a force of nature”.

Business: In our best-selling book, It’s Not What You Sell It’s What You Stand For, we prove again the idea so brilliantly articulated by my great friend Jim Collins, best-selling author of Built to Last and Good to Great, when he talked about the great businesses all have a Purpose beyond making money and because of that they not only make more money -- they make a difference. Plus, when you have Purpose in your business life you NEVER have a job; you just always have work to do. That’s not a bad way to spend your life at work.

Life of America: America was born different. Born with a mighty Purpose that was anchored in America’s first motto “E pluribus unum…out of many one” and this grand promise: It doesn’t matter where your come from or what class or zip code you were born into, if you are willing to work hard and take responsibility, here in America you should have the chance to live up to your full potential. But in today’s America the politically driven forces on all sides have deliberately created a destructive culture of US vs Them here in America. So, he launched the Promiseland Project -- a long-term, purpose-inspired marketing and grassroots campaign to share the great things about America to America, to find common ground on higher ground and in the process, begin building a high-performing, job-creating, inclusive and purpose-driven culture of US. As in USA.