It's counterintuitive to put troublemakers in leadership roles but when we look at their unconventional strengths, the most outspoken troublemakers may be natural born albeit misguided leaders. Smart organizations are adopting a new concept of leadership that unites naturally oriented - informal leaders with their counterparts, appointed - formal leaders. Learn how the resulting partnership of formal and informal leaders links an organization's two major power bases to achieve common business goals and to produce performance excellence.
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