Repeated Wednesday at 2:45 p.m.
The Harvard Business Review reported that more and more companies are requiring managers to coach their subordinates. Employee surveys show that direct reports want coaching. Effective coaching correlates with increased engagement, retention and productivity. The term "coaching" has been widely misused causing confusion about how to use this tremendous leadership style. As an HR executive, your mastery of this skill can make a world of difference in your organization. You will learn to: