Professionals who ask the right questions and use exactly the right words significantly increase their ability to discover the truth and expose any dishonesty. The session will teach communication as a skill that can help with negotiation, leading the workplace and selecting the right job candidates. This session will cover how to:
Distinguish the truth from lies by using expert questioning tactics, observation and preparation.
Refine your information-gathering techniques to improve your ability to investigate workplace problems and uncover the highest-quality information during interviews of job candidates, subordinates and co-workers.
Better communicate during a negotiation, to both strengthen your message and evaluate the truth of the information received from the other side.