Sessions

Smart Stage
The Empathy Deficit
Smart Stage: Coral 5
In-Person Monday 10/24/2022 02:30 PM - 02:50 PM   Add to calendar

Session seating is first come, first served. Thank you for your cooperation.

Leaders are struggling to reconcile empathy gaps with employees. The pandemic response has changed employee expectations and IE&D/DEI efforts are not consistently reaching or resonating with them. Join SHRM's IE&D Council to learn how to assess your empathy level and help your organizational leaders minimize the empathy deficit.

Mary  Cheddie, SHRM-SCP Photo
Presenter:
Mary Cheddie, SHRM-SCP, Divisional Director, East,
SHRM
Felix  Massey  Photo
Presenter:
Felix Massey, Senior Director, Customer Experience,
SHRM