Sessions

The No. 1 reason for employee turnover in any developed country is a lack of growth and development, otherwise known as boredom. Employees want to learn and be challenged. Managers who take the time and have the courage to coach and give regular, balanced feedback are sought after and have loyal employees. Teach your managers that feedback is a retention tool. And it costs absolutely nothing. Employees want to know how they're doing and what they need to do to grow their careers. But most employees get almost no feedback at work. Become an effective coach and retain your best employees.

OBJECTIVES

• Learn how coaching and giving feedback are powerful retention tools.
• Learn how to give succinct, helpful and direct feedback in two minutes. Quicker is better.
• Overcome the fear and concern of giving feedback.
• Learn how to reduce employees' resistance and defensiveness when receiving difficult feedback.
• Become the manager all employees want—one who takes the time and has the courage to tell employees the truth.