Sessions

Concurrent Session
The Power of Stay Interviews in Post-Pandemic Times
Sago
In-Person and Virtual Tuesday 04/18/2023 10:30 AM - 11:30 AM   Add to calendar
Competencies: Interpersonal (Behavioral), Leadership (Behavioral) | Intended Audience: Mid-Level
Workplace Application:
Participants will learn how to train their leaders to conduct stay interviews to solve individual pandemic-driven retention and engagement issues. 

The presenter's book The Power of Stay Interviews introduced the stay interview concept ten years ago. Yet today stay interviews are more important than ever because the pandemic introduced us to many new reasons why employees stay and might leave.  In this session, the author will disclose why just five questions are essential, the research behind them, and the skills supervisors must learn to implement them.

Learning Objectives:

  • Learn the required five stay interview questions and the research behind them.
  • Discover the four skills supervisors must learn and practice, along with the exercises for providing that skill training.
  • Hear how client input led to the development related solutions that include placing dollar costs on turnover, establishing leaders' retention goals, asking leaders to forecast future turnover, and holding leaders accountable for achieving goals and developing accurate forecasts.

In-person session offerings are on a first-come, first-served basis.

To view all event accessibility & accommodations details visit here.

If a speaker has provided session materials, please visit https://presentations.shrm.org.

All virtual sessions inherently run the risk of audio or visual issues due to factors out of our control. If any technical difficulties arise, we appreciate your patience and understanding as we work diligently to resolve it. Virtual sessions are recorded and are available to view on demand until Friday, May 19 at 8:00 AM ET (excluding networking sessions marked as “Live Virtual Only”). 

Dick Finnegan Photo
Presenter:
Dick Finnegan, Chief Executive Officer,
C-Suite Analytics