Sessions

Concurrent Session
Conflict and Communication in a Remote Workforce - You vs. Me vs. Tech
Room: Summit 206
In-Person Monday 08/23/2021 10:15 AM - 11:15 AM   Add to calendar
Competencies: Business Acumen, HR Expertise, Relationship Management
Workplace Application:
Attendees will learn a systematic approach on how to deal with challenging types without becoming one. 

Productivity is elusive.  “Problem employees” drive away high performers and derail efforts to build a high performing team – made even more challenging when the workplace is a distributed mix of home and office and remote.  By using a systematic approach to remotely identifying job fit mismatches and disarming the occasional difficult person, participants will be able to eliminate the roadblocks and build a high performing culture.

Learning objectives:

  • Discuss the impact of workplace conflict.
  • Discover how conflict can damage a high performing culture.
  • Understand organizational and individual conflict styles.
  • Resolve rational and irrational conflicts.
  • Assess the style of the individuals that you are communicating with.
  • Improve productivity and innovation by shifting hiring standards.
  • Using values alignment to remotely select lower conflict new hires.
Karl James Ahlrichs, SHRM-SCP, CSP Photo
Presenter:
Karl James Ahlrichs, SHRM-SCP, CSP, Senior Consultant,
Gregory and Appel