The Secrets of Intentional Communication to Retain Hi-Pos
1.00 SHRM PDCs | Competencies: Communication, Global & Cultural Effectiveness, Relationship Management | Intended Audience: Mid-Level
Learn best practices to intentionally use the power of your communication to increase morale and retention at your organization.
This session is about taking ownership of how we communicate with others so we can receive enhanced communication from others, which eventually results in stronger relationships, which in turn results in strong employee retention. As an HR professional, you likely entertain managers who are frustrated with their employees, employees who are frustrated with their managers, and employees who are frustrated with their peers and upper management. Communication affects every aspect of our day. Heck, even when we're not communicating, we're communicating. This session will provide information and tips that allow you to intentionally control the power of your communication.
- Learn the three components of communication.
- Learn three tips to enhance your listening skills.
- Learn the four-step approach to a difficult conversation.
- Hear tips on delivering effective messages.