Concurrent Session
Using Workplace Investigations to Improve Culture and Drive Employee Engagement
Room: Mount Vernon Square
Tuesday 03/19/2019 09:00 AM - 10:00 AM Add to calendar
1.00 SHRM PDCs | Competencies: Ethical Practice, HR Expertise, Relationship Management | Intended Audience: Mid-Level
Workplace Application:
Gain understanding and clarity around the idea of conducting investigations as a standard and consistent business process. 

Workplace investigations can be time-consuming, costly and a bit intimidating since they are most often used for accusations of serious misconduct. But this session takes a different viewpoint. Imagine if an investigation was simply a business process used to determine the facts of a conflict and employees understood this was a productive way to find resolution. This could revolutionize investigations by creating a willingness to bring open communication and suggestions forward. After all, resolution doesn't always have to be negative. This session will examine how thinking of investigations as a standard business process can increase employee engagement and improve company culture, as well as how technology is simplifying the way employers conduct investigations. Attendees will leave with:

  • An understanding of the total impact of avoiding workplace investigations or using them only for the most critical situations.
  • Clarity around the idea of conducting investigations as a standard and consistent business process.
  • Knowledge of when and how an investigation can be used to improve engagement.
  • Communication skills to help executives, managers and employees understand the benefits of a new way of finding resolution.
Dana Barbato, SHRM-SCP Photo
Dana Barbato, SHRM-SCP, CEO,