Concurrent Session
A Time for Civility: Moving Beyond Harassment and Bullying to Practicing Civility in the Workplace
Room: Congressional B
Tuesday 03/19/2019 04:00 PM - 05:00 PM Add to calendar
1.00 SHRM PDCs | Competencies: Ethical Practice, Leadership & Navigation, Relationship Management | Intended Audience: Mid-Level
Workplace Application:
Learn strategies to develop a proactive campaign that prevents unwanted harassment and behavior through positive workplace civility. 

Repeated from Tuesday at 9:00am

It's time to move beyond anti-harassment and anti-bullying campaigns. For years, we've been telling employees what NOT to do, but rarely do we focus on how we expect them to act. The absence of "bad" does not make "good." Good behavior requires that employees understand what is expected of them and that they have the interpersonal skills necessary to meet those expectations. It's time to step away from the “anti-” strategies and to roll out the “pro-” campaign by working with employees to develop interpersonal skills that generate and support civility and professionalism in the workplace. This session will include discussions about the ongoing impact of harassment; the growing trends of bullying; and the interpersonal and social impacts those behaviors have on your business, people and community. You will learn a transition strategy to begin the conversation on how to introduce civility into your workplace and achieve the goals of your harassment, discrimination and bullying policies by focusing on positive behavior changes. You will also learn:

  • Why traditional approaches to preventing discrimination, harassment and bullying in the workplace fail.
  • How developing a proactive campaign that focuses on positive behavior change is more effective than taking a restrictive, policing approach to policy enforcement.
  • Steps for introducing civility into the workplace to generate positive behavior changes and improved interpersonal relations, communication and business outcomes.
  • How to build training curriculum and follow-up engagement strategies that support positive workplace behavior change.
  • Strategies to perpetuate positive interpersonal dynamics that improve workplace civility and decrease situations of unwanted harassment, discrimination or bullying.
Wade Larson Photo
Wade Larson, chief human resources officer,
Wagstaff, Inc.