Sessions

The path of least resistance is avoidance, and all too many frontline leaders will avoid confrontation at all costs, which leads to lower productivity and accountability. Like so much in life, it’s not so much what you say but how you say it, and providing a structured approach to common issues that surface in the workplace will help your employees address minor problems before they become  major impediments. This presentation will show you how to teach corporate leaders to address even the most uncomfortable situations in a fair, objective, and direct way without the negative trappings that typically make confrontations so uncomfortable.