Lunch with Keynote Speakers

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General Session
Lunch with Keynote Speakers
07/15/2016 12:00 PM - 01:30 PM |
Grand C
1.50 SHRM PDCs
| Intended Audience: ,
Death to the Annual Performance Review:  Reinventing Performance Management
Donna Morris, executive vice president, Customer & Employee Experience, Adobe
In a dramatic move four years ago, Adobe moved to a culture of ongoing feedback vs. once-a-year written evaluations and rankings. Since then, the company has grown its employee base by approximately 40%, with stronger employee engagement, while the stock price has more than doubled. In this case study, Morris will share her lessons for how HR leaders can create monumental corporate and cultural change by throwing out old assumptions about performance management. 

Starbucks: HR's Role in Creating a Culture of Success

Scott Pitasky, executive vice president and chief partner (human) resources officer, Starbucks


At Starbucks, HR is viewed as central component to the company's success because the partner experience is the core of its business. When Pitasky joined Starbucks in October 2014 he was hired to lead efforts to support and transform the Starbucks partner (employee) experience. Starbucks was one of the few companies in the retail sector to provide generous benefits to both full-time workers as well as part timers which ensured that employees remained motivated. However, in the early 2000s, the company faced the challenge of finding and retaining the right number and kind of employees to help facilitate its future growth. Pitasky will discuss:

· The role of HR in creating economic and social value.

· HR's role and responsibility as a public company ... and the role talent plays.

·  Strategies Starbucks employed to appreciate the value of motivated and committed employees in service-based industries.



Donna Morris, SHRM-SCP Photo
Donna Morris, SHRM-SCP, executive vice president, Customer and Employee Experience, Adobe
Scott Pitasky Photo
Scott Pitasky, executive vice president and chief partner (human) resources officer, Starbucks