Diversity & Inclusion Conference & Exposition


(800) 283-7476, option 3 (U.S.)
+1 (703) 548-3440, option 3 (Int'l)
Monday - Friday 8 a.m. - 8 p.m. ET

This conference is sold out.
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Join HR generalists, diversity practitioners, senior managers and recruiters for professional and personal development, networking, and learning at the SHRM Diversity & Inclusion Conference & Exposition.
HR generalists or managers who need to provide measurable results for their company’s diversity & inclusion (D&I) programs or initiatives.
Aspiring HR or business leaders tasked with implementing a D&I program or initiative.
HR professionals responsible for recruiting and retaining a diverse and inclusive workforce.
Directors of D&I and chief diversity officers seeking innovative, forward-thinking strategies.
To learn how to incorporate D&I as a critical component of your organization’s corporate culture. 
To ensure that your organization’s D&I strategy aligns with its business objectives.
To create a globally inclusive and culturally competent workforce for the modern workplace.
To review measurement and accountability mechanisms for successful D&I initiatives. 
To exchange ideas and to learn best practices for the ever-changing landscape of D&I.

Keynote Speakers

Henry G. (Hank) Jackson, CPA, president & CEO, SHRM
Bettina Deynes, SHRM-SCP, Interim Chief HR & Strategy Officer, SHRM
Lisa Ling, acclaimed journalist, OWN & CNN
Monday, October 23 9:00 A.M. – 10:30 A.M. EST

Hear opening remarks from SHRM's CEO, Hank Jackson and from the VP, Human Resources & Diversity, Bettina Deynes. Then, hear from award-winning journalist, Lisa Ling (the executive producer and host of This is Life With Lisa Ling on CNN).

Open Heart, Open Mind
Lisa Ling uses her role as a journalist to focus on positive social change. As a child, Lisa grew up without a lot of money in an entirely nondiverse community. The only Asian person she saw on television was Connie Chung, and Ling sought out a career like hers. Becoming a journalist allowed Ling to be exposed to things that never in her wildest dreams did she think she would experience. She will discuss how the world to which she was introduced changed her and propelled her on a course to change the way people think about each other. She will talk about how journalism plays an important role in the world around us and how, as times continue to change, it can be a force for propelling the world forward in new and positive ways.

Tony Byers, Ph.D., former director, Global Diversity & Inclusion, Starbucks
Tuesday, October 24 9:00 A.M. – 10:00 A.M. EST

The Multiplier Effect of Inclusion

A diversity and inclusion program can increase engagement, creativity and business performance if properly managed. By also learning to leverage diversity and inclusion through best practices, organizations can turn D&I into a powerful business advantage that stimulates innovation and drives marketplace growth. You will learn how to create a multiplier effect of inclusion to increase utilization of talent and resources—more than doubling the capacity of a team to positively impact products and services, build brand image, and increase profits and performance. In this session, you will learn:

  • The eight steps that create a culture of inclusion.
  • The three most important inclusive behaviors to promote at your organization.
  • How to make the business case for doing D&I well.
  • How companies have leveraged employee diversity to create new products, engage new customers and grow revenue.
  • 10 themes for building senior leadership support for D&I programs.
Shilpa Pherwani, principal/CEO, IBIS
Sheree Galpert, learning and creativity director, IBIS
Tuesday, October 24 2:45 P.M. – 4:15 P.M. EST

Center Stage or Behind the Scenes? Your Role in D&I

HR professionals play many roles: coach, consultant and strategic partner, to name a few. In this session, interactive theater (performed by professional actors) will be used to demonstrate various opportunities for you to impact D&I outcomes at your organization. Examples of D&I best practices will be revealed using real-life scenarios from a variety of sectors. These scenarios will involve ambiguous situations, comments and attitudes that illustrate unconscious bias and inclusive and exclusive behavior. In these scenarios, organizational D&I maturity will be demonstrated, and as each scene plays out, each organization’s D&I maturity level will be revealed. The scenarios and subsequent activities are designed to help you:

  • Diagnose challenging situations and explore options for productive, high-impact interventions you can make as HR leaders.
  • Recognize ways in which your own thinking, unconscious biases and behaviors can foster or inhibit a diverse and inclusive workplace.
  • Identify and practice alternative strategies for moving an organization along the D&I maturity framework.
Jeff Henderson, celebrity chef, author and host of “Flip My Food”
Wednesday, October 25 11:00 A.M. – 12:15 P.M. EST

HR: From the Hustle on the Urban Street Corner to Inside Corporate Boardrooms

Chef Jeff says, “I was an HR nightmare.” But he knew the lessons he learned on the streets had taught him transferable skills that would apply to the corporate world: marketing, branding, public relations and managing a diverse workforce. Based on Chef Jeff’s personal experience, you will learn how to embrace workers from all backgrounds to help your organization thrive in today’s economy. Additionally, with his 12 inspiring and pragmatic street-smart recipes for success, you will discover your hidden business aptitudes. Knowing this and learning how diversity drives today's business, your organization can benefit from increased staff retention, consistency in product delivery, and teams that are more confident and productive.