Sessions
Concurrent Session
I Can Read You: Communication, Questioning & the Science of Unmasking Untruths
Crystal Ballroom BC, West Tower, Lobby Level
Wednesday 04/26/2017 11:15 AM - 12:30 PM
1.25 SHRM PDCs
| Competencies: Communication, Critical Evaluation
| Intended Audience: Mid-Level
Workplace Application:
This session will show you how to use precise language, skillful observation and attuned listening to enhance your communication and draw valid information from people.
Professionals who ask the right questions and use exactly the right words significantly increase their ability to discover the truth and expose any dishonesty. The session will teach communication as a skill that can help with negotiation, leading the workplace and selecting the right job candidates. This session will cover how to:
- Distinguish the truth from lies by using expert questioning tactics, observation and preparation.
- Refine your information-gathering techniques to improve your ability to investigate workplace problems and uncover the highest-quality information during interviews of job candidates, subordinates and co-workers.
- Better communicate during a negotiation, to both strengthen your message and evaluate the truth of the information received from the other side.
