Sessions
Concurrent Session
How Using the Right Metrics Can Expose Hidden Employee Selection Issues
Columbus I-L, East Tower, Ballroom Level
1.25 SHRM PDCs
| Competencies: Critical Evaluation, Business Acumen
| Intended Audience: Senior-Level
Workplace Application:
This session will show you how to track and improve hiring-related metrics that drive organizational success.
When hiring results aren't tracked, there's no connection between a decision to hire and job performance. Tracking quality-of-hire is important but so is the quality-of-turnover data. Organizations need to know why high-performers leave and how poor performers get hired. This session will focus on gathering hiring-related metrics that lead to greater organizational success, as well as explore the pros and cons of different ways of tracking quality-of-hire. This session will help you:
· Learn how to evaluate quality of turnover data and determine poor performer vs. high performer turnover
that directly relates to hiring practices.
· Examine how retention strategies absent of quality-of-hire data can create cultures of mediocrity by retaining
marginal performers and failing to address how they got hired.
· Understand how to use quality-of-hire and quality-of-turnover metrics to implement and track
efforts to improve employee selection processes.